Iuliia Avgustis, Aleksandr Shirokov, Netta Iivari. "Please Connect Me to a Specialist": Scrutinising 'Recipient Design' in Interaction with an Artificial Conversational Agent. In Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen, editors, Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part IV. Volume 12935 of Lecture Notes in Computer Science, pages 155-176, Springer, 2021. [doi]
@inproceedings{AvgustisSI21,
title = {"Please Connect Me to a Specialist": Scrutinising 'Recipient Design' in Interaction with an Artificial Conversational Agent},
author = {Iuliia Avgustis and Aleksandr Shirokov and Netta Iivari},
year = {2021},
doi = {10.1007/978-3-030-85610-6_10},
url = {https://doi.org/10.1007/978-3-030-85610-6_10},
researchr = {https://researchr.org/publication/AvgustisSI21},
cites = {0},
citedby = {0},
pages = {155-176},
booktitle = {Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part IV},
editor = {Carmelo Ardito and Rosa Lanzilotti and Alessio Malizia and Helen Petrie and Antonio Piccinno and Giuseppe Desolda and Kori Inkpen},
volume = {12935},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-030-85610-6},
}