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Bridging, Patching and Keeping the Work Flowing: Defect Resolution in Distributed Software Development

Gabriela Avram, Liam J. Bannon, John Bowers, Anne Sheehan, Daniel K. Sullivan. Bridging, Patching and Keeping the Work Flowing: Defect Resolution in Distributed Software Development. Computer Supported Cooperative Work, 18(5-6):477-507, 2009. [doi]

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