Masarat Ayat, Mohammad Sharifi, Shamsul Sahibuddin, Suhaimi Ibrahim. Adoption Factors and Implementation Steps of ITSM in the Target. In David Al-Dabass, Robertus Triweko, Sani Susanto, Ajith Abraham, editors, AMS 2009, Third Asia International Conference on Modelling & Simulation, 25-29 May 2009, Bandung, Bali, Indonesia. pages 369-374, IEEE Computer Society, 2009. [doi]
@inproceedings{AyatSSI09, title = {Adoption Factors and Implementation Steps of ITSM in the Target}, author = {Masarat Ayat and Mohammad Sharifi and Shamsul Sahibuddin and Suhaimi Ibrahim}, year = {2009}, doi = {10.1109/AMS.2009.114}, url = {http://doi.ieeecomputersociety.org/10.1109/AMS.2009.114}, researchr = {https://researchr.org/publication/AyatSSI09}, cites = {0}, citedby = {0}, pages = {369-374}, booktitle = {AMS 2009, Third Asia International Conference on Modelling & Simulation, 25-29 May 2009, Bandung, Bali, Indonesia}, editor = {David Al-Dabass and Robertus Triweko and Sani Susanto and Ajith Abraham}, publisher = {IEEE Computer Society}, isbn = {978-0-7695-3648-4}, }