Adoption Factors and Implementation Steps of ITSM in the Target

Masarat Ayat, Mohammad Sharifi, Shamsul Sahibuddin, Suhaimi Ibrahim. Adoption Factors and Implementation Steps of ITSM in the Target. In David Al-Dabass, Robertus Triweko, Sani Susanto, Ajith Abraham, editors, AMS 2009, Third Asia International Conference on Modelling & Simulation, 25-29 May 2009, Bandung, Bali, Indonesia. pages 369-374, IEEE Computer Society, 2009. [doi]

@inproceedings{AyatSSI09,
  title = {Adoption Factors and Implementation Steps of ITSM in the Target},
  author = {Masarat Ayat and Mohammad Sharifi and Shamsul Sahibuddin and Suhaimi Ibrahim},
  year = {2009},
  doi = {10.1109/AMS.2009.114},
  url = {http://doi.ieeecomputersociety.org/10.1109/AMS.2009.114},
  researchr = {https://researchr.org/publication/AyatSSI09},
  cites = {0},
  citedby = {0},
  pages = {369-374},
  booktitle = {AMS 2009, Third Asia International Conference on Modelling & Simulation, 25-29 May 2009, Bandung, Bali, Indonesia},
  editor = {David Al-Dabass and Robertus Triweko and Sani Susanto and Ajith Abraham},
  publisher = {IEEE Computer Society},
  isbn = {978-0-7695-3648-4},
}