Optimum alternatives of tandem G/G/K queues with disaster customers and retrial phenomenon: interactive voice response systems

A. Azadeh, M. S. Naghavi lhoseiny, V. Salehi. Optimum alternatives of tandem G/G/K queues with disaster customers and retrial phenomenon: interactive voice response systems. Telecommunication Systems, 68(3):535-562, 2018. [doi]

@article{AzadehlS18,
  title = {Optimum alternatives of tandem G/G/K queues with disaster customers and retrial phenomenon: interactive voice response systems},
  author = {A. Azadeh and M. S. Naghavi lhoseiny and V. Salehi},
  year = {2018},
  doi = {10.1007/s11235-017-0397-x},
  url = {https://doi.org/10.1007/s11235-017-0397-x},
  researchr = {https://researchr.org/publication/AzadehlS18},
  cites = {0},
  citedby = {0},
  journal = {Telecommunication Systems},
  volume = {68},
  number = {3},
  pages = {535-562},
}