Zalina Fatima Azzahra, I Gusti Bagus Baskara Nugraha. Service-Level Agreement Management with Blockchain-based Smart Contract to Improve the Quality of IT Service Management. In Proceedings of the 12th International Conference on Software and Computer Applications, ICSCA 2023, Kuantan, Malaysia, February 23-25, 2023. pages 260-266, ACM, 2023. [doi]
Abstract is missing.