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Systematic Contextual-based Affinity Analytics Research on Association of Manager Response and Customer Reviews

Xavier Babu, Juheng Zhang. Systematic Contextual-based Affinity Analytics Research on Association of Manager Response and Customer Reviews. In Tung X. Bui, editor, 57th Hawaii International Conference on System Sciences, HICSS 2024, Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January 3-6, 2024. pages 2563-2572, ScholarSpace, 2024. [doi]

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