Paula M. Bach, Robert DeLine, John M. Carroll. Designers wanted: participation and the user experience in open source software development. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009. pages 985-994, ACM, 2009. [doi]
Abstract is missing.