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Organisational Determinants Influencing Citizen Relationship Management (CiRM) Implementation in the British Local Governments

Mahadi Bahari, Syed Nasirin. Organisational Determinants Influencing Citizen Relationship Management (CiRM) Implementation in the British Local Governments. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 33, Association for Information Systems, 2010. [doi]

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