Brian P. Bailey, Joseph A. Konstan, John V. Carlis. Measuring the effects of interruptions on task performance in the user interface. In Proceedings of the IEEE International Conference on Systems, Man & Cybernetics: "Cybernetics Evolving to Systems, Humans, Organizations, and their Complex Interactions", Sheraton Music City Hotel, Nashville, Tennessee, USA, 8-11 October 2000. pages 757-762, IEEE, 2000. [doi]
Abstract is missing.