Ryan Shaun Baker, Angela Z. Wagner, Albert T. Corbett, Kenneth R. Koedinger. The Social Role of Technical Personnel in the Deployment of Intelligent Tutoring Systems. In James C. Lester, Rosa Maria Vicari, Fábio Paraguaçu, editors, Intelligent Tutoring Systems, 7th International Conference, ITS 2004, Maceiò, Alagoas, Brazil, August 30 - September 3, 2004, Proceedings. Volume 3220 of Lecture Notes in Computer Science, pages 785-787, Springer, 2004. [doi]
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