Maruscia Baklizky, Marcelo Fantinato, Lucinéia Heloisa Thom, Violeta Sun, Edmir P. V. Prado, Patrick Hung. Business Process Points - A Proposal To Measure BPM Projects. In 21st European Conference on Information Systems, ECIS 2013, Utrecht, The Netherlands, June 5-8, 2013. pages 2, 2013. [doi]
Abstract is missing.