Get a Word in Edgewise: Post Character Limit and Social Media-Based Customer Service

Ramah Al Balawi, Yuheng Hu, Liangfei Qiu. Get a Word in Edgewise: Post Character Limit and Social Media-Based Customer Service. In Tung X. Bui, editor, 56th Hawaii International Conference on System Sciences, HICSS 2023, Maui, Hawaii, USA, January 3-6, 2023. pages 5761-5770, ScholarSpace, 2023. [doi]

Abstract

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