Bryon Balint. Standardization Frameworks in Services Offshoring: The Relationship between Process Implementation Thoroughness, Task Complexity, and Performance Improvement. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 4366-4375, IEEE Computer Society, 2012. [doi]
Abstract is missing.