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Quality through Managed Improvement and Measurement (QMIM): Towards a Phased Development and Implementation of a Quality Management System for a Software Company

Katalin Balla, Theo Bemelmans, Rob J. Kusters, Jos J. M. Trienekens. Quality through Managed Improvement and Measurement (QMIM): Towards a Phased Development and Implementation of a Quality Management System for a Software Company. Software Quality Journal, 9(3):177-193, 2001. [doi]

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