Wasana Bandara, Alain Guillemain, Paul Coogans. Prioritizing Process Improvement: An Example from the Australian Financial Services Sector. In Jan vom Brocke, Michael Rosemann, editors, Handbook on Business Process Management 2, Strategic Alignment, Governance, People and Culture, 2nd Ed. International Handbooks on Information Systems, pages 289-307, Springer, 2015. [doi]
@incollection{BandaraGC15,
title = {Prioritizing Process Improvement: An Example from the Australian Financial Services Sector},
author = {Wasana Bandara and Alain Guillemain and Paul Coogans},
year = {2015},
doi = {10.1007/978-3-642-45103-4_12},
url = {http://dx.doi.org/10.1007/978-3-642-45103-4_12},
researchr = {https://researchr.org/publication/BandaraGC15},
cites = {0},
citedby = {0},
pages = {289-307},
booktitle = {Handbook on Business Process Management 2, Strategic Alignment, Governance, People and Culture, 2nd Ed},
editor = {Jan vom Brocke and Michael Rosemann},
series = {International Handbooks on Information Systems},
publisher = {Springer},
isbn = {978-3-642-45103-4},
}