Wasana Bandara, Paul Harmon, Michael Rosemann. Professionalizing Business Process Management: Towards a Body of Knowledge for BPM. In Michael zur Muehlen, Jianwen Su, editors, Business Process Management Workshops - BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Volume 66 of Lecture Notes in Business Information Processing, pages 759-774, Springer, 2010. [doi]
Abstract is missing.