Mario Barcelo-Valenzuela, Carlos Maximiliano Leal-Pompa, Gerardo Sanchez-Schmitz. An IT Service Management Methodology for an Electoral Public Institution. In 3rd International Conference on Information and Computer Technologies, ICICT 2020, San Jose, CA, USA, March 9-12, 2020. pages 219-223, IEEE, 2020. [doi]
Abstract is missing.