Jakob E. Bardram, Thomas Riisgaard Hansen. Why the plan doesn t hold: a study of situated planning, articulation and coordination work in a surgical ward. In Kori Inkpen Quinn, Carl Gutwin, John C. Tang, editors, Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010, Savannah, Georgia, USA, February 6-10, 2010. pages 331-340, ACM, 2010. [doi]
Abstract is missing.