A computing model for enhancing service quality and increasing profitability of corporations: model evaluation based on two different sources data - researchr publication

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Valbona Barolli, Heihachiro Fukuda, Leonard Barolli, Makoto Takizawa. A computing model for enhancing service quality and increasing profitability of corporations: model evaluation based on two different sources data. Service Oriented Computing and Applications, 1(4):213-222, 2007. [doi]

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