Integrated Management of Systems, Services, Processes and People in IT: A Report on DSOM 2009

Claudio Bartolini, Luciano Paschoal Gaspary. Integrated Management of Systems, Services, Processes and People in IT: A Report on DSOM 2009. J. Network Syst. Manage., 18(2):237-240, 2010. [doi]

Abstract

Abstract is missing.