Customer is King? A Framework to Shift from Cost- to Value-Based Pricing in Software as a Service: The Case of Business Intelligence Software

Aaron W. Baur, Antony C. Genova, Julian Bühler, Markus Bick. Customer is King? A Framework to Shift from Cost- to Value-Based Pricing in Software as a Service: The Case of Business Intelligence Software. In Hongxiu Li, Matti Mäntymäki, Xianfeng Zhang, editors, Digital Services and Information Intelligence - 13th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2014, Sanya, China, November 28-30, 2014. Proceedings. Volume 445 of IFIP Advances in Information and Communication Technology, pages 1-13, Springer, 2014. [doi]

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