Timo Baur, Samah Bel Haj Saad. Customer Service Management for Grid Monitoring and Accounting Data. In Alexander Clemm, Lisandro Zambenedetti Granville, Rolf Stadler, editors, Managing Virtualization of Networks and Services, 18th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2007, San José, CA, USA, October 29-31, 2007, Proceedings. Volume 4785 of Lecture Notes in Computer Science, pages 216-228, Springer, 2007. [doi]
Abstract is missing.