Jörg Becker, Michael Rosemann, Christoph von Uthmann. Guidelines of Business Process Modeling. In Wil M. P. van der Aalst, Jörg Desel, Andreas Oberweis, editors, Business Process Management, Models, Techniques, and Empirical Studies. Volume 1806 of Lecture Notes in Computer Science, pages 30-49, Springer, 2000. [doi]
Abstract is missing.