CarbonWise CX: An Agentic AI Framework for Carbon-Aware Customer Support Analytics Using RAG and LLM-Based Code Generation - researchr publication

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B. M. Beena, Thotapalli Sri Surya Manideep, Sneha Saragadam, Sailesh Rathi, Ram Ramesh, Vijay Holimath. CarbonWise CX: An Agentic AI Framework for Carbon-Aware Customer Support Analytics Using RAG and LLM-Based Code Generation. IEEE Access, 14:53442-53460, 2026. [doi]

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