Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Raquel Benbunan-Fich. Using protocol analysis to evaluate the usability of a commercial web site. Information & Management, 39(2):151-163, 2001. [doi]
Abstract is missing.