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Provider- vs. User-Generated Recommendations on E-Commerce Websites - Comparing Cognitive, Affective and Relational Effects

Alexander Benlian, Ryad Titah, Thomas Hess. Provider- vs. User-Generated Recommendations on E-Commerce Websites - Comparing Cognitive, Affective and Relational Effects. In Rajiv Sabherwal, Mary Sumner, editors, Proceedings of the International Conference on Information Systems, ICIS 2010, Saint Louis, Missouri, USA, December 12-15, 2010. pages 51, Association for Information Systems, 2010. [doi]

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