Richard Bentley, John A. Hughes, David Randall, Tom Rodden, Peter Sawyer, Dan Shapiro, Ian Sommerville. Ethnographically-Informed Systems Design for Air Traffic Control. In CSCW. pages 123-129, 1992. [doi]
@inproceedings{BentleyHRRSSS92,
title = {Ethnographically-Informed Systems Design for Air Traffic Control},
author = {Richard Bentley and John A. Hughes and David Randall and Tom Rodden and Peter Sawyer and Dan Shapiro and Ian Sommerville},
year = {1992},
doi = {10.1145/143457.143470},
url = {http://doi.acm.org/10.1145/143457.143470},
tags = {control systems, design},
researchr = {https://researchr.org/publication/BentleyHRRSSS92},
cites = {0},
citedby = {0},
pages = {123-129},
booktitle = {CSCW},
}