Philipp Bergener, Daniel Pfeiffer, Michael Räckers. How to Inform the Point of Single Contact? - A Business Process based Approach. In Hans Robert Hansen, Dimitris Karagiannis, Hans-Georg Fill, editors, Business Services: Konzepte, Technologien, Anwendungen. 9. Internationale Tagung Wirtschaftsinformatik 25.-27. Februar 2009, Wien. Volume 247 of books@ocg.at, pages 635-646, Österreichische Computer Gesellschaft, 2009.
@inproceedings{BergenerPR09,
title = {How to Inform the Point of Single Contact? - A Business Process based Approach},
author = {Philipp Bergener and Daniel Pfeiffer and Michael Räckers},
year = {2009},
tags = {rule-based, systematic-approach},
researchr = {https://researchr.org/publication/BergenerPR09},
cites = {0},
citedby = {0},
pages = {635-646},
booktitle = {Business Services: Konzepte, Technologien, Anwendungen. 9. Internationale Tagung Wirtschaftsinformatik 25.-27. Februar 2009, Wien},
editor = {Hans Robert Hansen and Dimitris Karagiannis and Hans-Georg Fill},
volume = {247},
series = {books@ocg.at},
publisher = {Österreichische Computer Gesellschaft},
isbn = {978-3-85403-247-2},
}