How to Inform the Point of Single Contact? - A Business Process based Approach

Philipp Bergener, Daniel Pfeiffer, Michael Räckers. How to Inform the Point of Single Contact? - A Business Process based Approach. In Hans Robert Hansen, Dimitris Karagiannis, Hans-Georg Fill, editors, Business Services: Konzepte, Technologien, Anwendungen. 9. Internationale Tagung Wirtschaftsinformatik 25.-27. Februar 2009, Wien. Volume 247 of books@ocg.at, pages 635-646, Österreichische Computer Gesellschaft, 2009.

Abstract

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