Gaël Bernard, Periklis Andritsos. Discovering Customer Journeys from Evidence: A Genetic Approach Inspired by Process Mining. In Cinzia Cappiello, Marcela Ruiz, editors, Information Systems Engineering in Responsible Information Systems - CAiSE Forum 2019, Rome, Italy, June 3-7, 2019, Proceedings. Volume 350 of Lecture Notes in Business Information Processing, pages 36-47, Springer, 2019. [doi]
@inproceedings{BernardA19-1,
title = {Discovering Customer Journeys from Evidence: A Genetic Approach Inspired by Process Mining},
author = {Gaël Bernard and Periklis Andritsos},
year = {2019},
doi = {10.1007/978-3-030-21297-1_4},
url = {https://doi.org/10.1007/978-3-030-21297-1_4},
researchr = {https://researchr.org/publication/BernardA19-1},
cites = {0},
citedby = {0},
pages = {36-47},
booktitle = {Information Systems Engineering in Responsible Information Systems - CAiSE Forum 2019, Rome, Italy, June 3-7, 2019, Proceedings},
editor = {Cinzia Cappiello and Marcela Ruiz},
volume = {350},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-030-21297-1},
}