When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management

Gaël Bernard, Thomas Boillat, Christine Legner, Periklis Andritsos. When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management. In Pär Ågerfalk, Natalia Levina, Sia Siew Kien, editors, Proceedings of the International Conference on Information Systems - Digital Innovation at the Crossroads, ICIS 2016, Dublin, Ireland, December 11-14, 2016. Association for Information Systems, 2016. [doi]

@inproceedings{BernardBLA16,
  title = {When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management},
  author = {Gaël Bernard and Thomas Boillat and Christine Legner and Periklis Andritsos},
  year = {2016},
  url = {http://aisel.aisnet.org/icis2016/ISDesign/Presentations/15},
  researchr = {https://researchr.org/publication/BernardBLA16},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the International Conference on Information Systems - Digital Innovation at the Crossroads, ICIS 2016, Dublin, Ireland, December 11-14, 2016},
  editor = {Pär Ågerfalk and Natalia Levina and Sia Siew Kien},
  publisher = {Association for Information Systems},
  isbn = {978-0-9966831-3-5},
}