Gaël Bernard, Thomas Boillat, Christine Legner, Periklis Andritsos. When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management. In Pär Ågerfalk, Natalia Levina, Sia Siew Kien, editors, Proceedings of the International Conference on Information Systems - Digital Innovation at the Crossroads, ICIS 2016, Dublin, Ireland, December 11-14, 2016. Association for Information Systems, 2016. [doi]
Abstract is missing.