Dane Bertram, Amy Voida, Saul Greenberg, Robert Walker. Communication, collaboration, and bugs: the social nature of issue tracking in small, collocated teams. In Kori Inkpen Quinn, Carl Gutwin, John C. Tang, editors, Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010, Savannah, Georgia, USA, February 6-10, 2010. pages 291-300, ACM, 2010. [doi]
Abstract is missing.