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Mind the Gap! Can Achieving Green and Efficient Rail Travel, with a Focus on Passenger Experience, Be Effectively Delivered Through Service-Based Contracts?

Stewart Birrell, Philip Davies. Mind the Gap! Can Achieving Green and Efficient Rail Travel, with a Focus on Passenger Experience, Be Effectively Delivered Through Service-Based Contracts?. In Neville A. Stanton, editor, Advances in Human Aspects of Transportation - Proceedings of the AHFE 2021 Virtual Conference on Human Aspects of Transportation, July 25-29, 2021, USA. Volume 270 of pages 429-436, Springer, 2021. [doi]

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