Ann Blandford, Richard Butterworth, Paul Curzon. PUMA Footprints: Linking Theory and Craft Skill in Usability Evaluation. In Michitaka Hirose, editor, Human-Computer Interaction INTERACT '01: IFIP TC13 International Conference on Human-Computer Interaction, Tokyo, Japan, July 9-13, 2001. pages 577-584, IOS Press, 2001.
Abstract is missing.