Johan Blomkvist, Mattias Arvola. Pausing or Not? Examining the Service Walkthrough Technique. In Daniel Fitton, Matthew Horton, Janet C. Read, Gavin Sim, editors, BCS-HCI 2014 Proceedings of the 28th International BCS Human Computer Interaction Conference, Southport, UK, 9-12 September 2014. British Computer Society, 2014. [doi]
Abstract is missing.