Lance Bloom, Nancy Clark. IT-management software deployment: field findings and design guidelines. In AEleen Frisch, Eser Kandogan, Wayne G. Lutters, James D. Thornton, Mustapha Mouloua, editors, Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2008, San Diego, California, USA, November 14-15, 2008. pages 8, ACM, 2008. [doi]
Abstract is missing.