Lance Bloom, Nancy Clark. Storage administration: field findings and software design guidelines. In Eben M. Haber, Wayne G. Lutters, Wendy T. Lucas, Jhilmil Jain, Kirstie Hawkey, editors, Proceedings of the 3rd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2009, Baltimore, Maryland, USA, November 7-8, 2009. ACM, 2009. [doi]
Abstract is missing.