Richard Boardman. No IM please, : we re testing. In Gary M. Olson, Robin Jeffries, editors, Extended Abstracts Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 81-86, ACM, 2006. [doi]
Abstract is missing.