Joe Bockhorst, Yingjian Wang, Sukrat Gupta, Maleeha Qazi, Mingju Sun, Glenn Fung. Using Temporal Discovery and Data-Driven Journey-Maps to Predict Customer Satisfaction. In 15th IEEE International Conference on Machine Learning and Applications, ICMLA 2016, Anaheim, CA, USA, December 18-20, 2016. pages 846-852, IEEE, 2016. [doi]
Abstract is missing.