Davide Bolchini, Paolo Paolini. Dialogue-based Design for Multi-Channel Interactions. In Maristella Matera, Sara Comai, editors, Engineering Advanced Web Applications: Proceedings of Workshops in connection with the 4th International Conference on Web Engineering (ICWE 2004), Munich, Germany, 28-30 July, 2004. pages 51-62, 2004.
Abstract is missing.