Christopher Bond, Sandi Kirkham. Contrasting the application of soft systems methodology and reflective practice to the development of organizational knowledge and learning - a review of two cases in the UK National Health Service. In Ritu Agarwal, Jayesh Prasad, editors, Proceedings of the ACM SIGCPR Conference on Computer Personnel Research, New Orleans, Louisiana, USA, April 8-10, 1999. pages 242-252, ACM, 1999. [doi]
Abstract is missing.