Joseph Bonneau, Elie Bursztein, Ilan Caron, Rob Jackson, Mike Williamson. Secrets, Lies, and Account Recovery: Lessons from the Use of Personal Knowledge Questions at Google. In Aldo Gangemi, Stefano Leonardi, Alessandro Panconesi, editors, Proceedings of the 24th International Conference on World Wide Web, WWW 2015, Florence, Italy, May 18-22, 2015. pages 141-150, ACM, 2015. [doi]
Abstract is missing.