Ronald L. Boring, Robert L. West, Stephen Moore. Helping users determine video quality of service settings. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 598-599, ACM, 2002. [doi]
Abstract is missing.