Naimeh Borjalilu, Mahdi Zowghi, Abdolhamid Eshraghniaye Jahromi. A fuzzy hypothesis test based model for customer satisfaction measurement (Case study in PARS KHODRO CO). In FUZZ-IEEE 2011, IEEE International Conference on Fuzzy Systems, Taipei, Taiwan, 27-30 June, 2011, Proceedings. pages 564-571, IEEE, 2011. [doi]
Abstract is missing.