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Exploring how politeness impacts the user experience of chatbots for mental health support

Robert Bowman, Orla Cooney, Joseph W. Newbold, Anja Thieme, Leigh Clark, Gavin Doherty, Benjamin R. Cowan. Exploring how politeness impacts the user experience of chatbots for mental health support. International Journal of Man-Machine Studies, 184:103181, April 2024. [doi]

Authors

Robert Bowman

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Orla Cooney

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Joseph W. Newbold

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Anja Thieme

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Leigh Clark

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Gavin Doherty

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Benjamin R. Cowan

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