Kelly Rosa Braghetto, João Eduardo Ferreira, Jean-Marc Vincent. Performance analysis modeling applied to business processes. In Robert M. McGraw, Eric S. Imsand, Michael J. Chinni, editors, Proceedings of the 2010 Spring Simulation Multiconference, SpringSim 2010, Orlando, Florida, USA, April 11-15, 2010. pages 122, SCS/ACM, 2010. [doi]
Abstract is missing.