The Duality of Technology: ICT as an enabler and inhibiter in Business Process improvement

Jessica Bras, Huib Aldewereld, Quenten Verburg, Martijn Warnier, Marijn Janssen. The Duality of Technology: ICT as an enabler and inhibiter in Business Process improvement. In 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016. Association for Information Systems, 2016. [doi]

@inproceedings{BrasAVWJ16,
  title = {The Duality of Technology: ICT as an enabler and inhibiter in Business Process improvement},
  author = {Jessica Bras and Huib Aldewereld and Quenten Verburg and Martijn Warnier and Marijn Janssen},
  year = {2016},
  url = {http://aisel.aisnet.org/amcis2016/SocialTech/Presentations/9},
  researchr = {https://researchr.org/publication/BrasAVWJ16},
  cites = {0},
  citedby = {0},
  booktitle = {22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016},
  publisher = {Association for Information Systems},
}