Jessica Braun, Kunal Mohan, Frederik Ahlemann. How Benefits from is/IT Investments are Successfully Realized: the Role of Business Process Know How and Benefits Management Practices. In Rajiv Sabherwal, Mary Sumner, editors, Proceedings of the International Conference on Information Systems, ICIS 2010, Saint Louis, Missouri, USA, December 12-15, 2010. pages 120, Association for Information Systems, 2010. [doi]
Abstract is missing.