Lee-Ann Kastman Breuch. Users to the rescue: the role of user-generated content (UGC) in the Minnesota affordable care act (ACA) website launch. In Kathie Gossett, Angie Mallory, Dawn M. Armfield, editors, Proceedings of the 33rd Annual International Conference on the Design of Communication, SIGDOC 2015, Limerick, Ireland, July 16-17, 2015. ACM, 2015. [doi]
Abstract is missing.